Most of our products have extend or even lifetime warranty. These products are marked with logo "Lifetime warranty". We are making products which last for years and decades. Thus by "Lifetime" we mean lifetime of the product, not lifetime of an owner or even his ancestors. The products are made with very durable threads and in general we use materials you do not buy in common shop. 

Leather, once well treated, can last decades. Even though, the products are made from natural leather, not iron. One day the threads can break, or a rivet can fall off. Once this happens, we are happy to fix it.

The product please send to our address, and attach a note with the message what went wrong.

Please be aware, that some damages caused by wrong use cannot be fixed. These are not covered by our warranty. Even though we will try to fix the damage for you. For detailed conditions please refere to our General Terms and Conditions.

What is covered by lifetime warranty

Any defects caused by normal use like broken stitches, defects of rivets, broken zippers and in general any hardware defects.

Warranty does not cover

Stains caused by water, beer, wine, sweat or any other liquid. Any damage of leather or lining caused by sharp objects or surfaces - any scratches by nails, keys, pens, or any sharp objects. Once you accidentially damage your product, we are happy to help you to revitalize, but this service is not free of charge.

How warranty works

Once anything goes wrong, please call us to get Fedex or GLS number and ship th product to our address. Once the defect is covered by the warranty, we will fix it free of charge and send the product back. In cases when service fee may apply, we will contact you and make an arrangement.